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Liz McHardy

Partner, LURA Consulting

Liz McHardy

Partner, LURA Consulting

Milestones in a career and life are a wonderful way of inspiring our emerging young leaders. Please share a proud or “magic moment” that shaped your journey?

A defining moment in my journey came during a public meeting where emotions were running high and perspectives were deeply polarized. By holding space with care and truly listening, we witnessed a shift—from tension to understanding, from frustration to shared purpose. Someone stood up and said, “I came here angry, but I’m leaving hopeful.” That moment crystallized for me the power of engagement to heal, connect, and move people forward together. It reminded me that leadership isn’t always about answers—it’s about creating the conditions for transformation.

Who were your major influencers/mentors (up to 2) and what were the key lessons you gained from them?

Sally Leppard, Founder, LURA Consulting. Sally Leppard is a pioneer in public engagement in Canada and a champion of collaborative, grassroots, relationship-driven planning. She leads with the belief that real change starts with people—and that those closest to the issues must be at the centre of shaping the solutions. From Sally, I learned that listening is an act of leadership, and that trust is built through time, consistency, and care. She showed me how to navigate complexity with clarity, design processes that honour community wisdom, and lead with both humility and conviction.Her influence continues to guide how I approach this work—with care, humility, and a deep respect for community.

What do you think are the next big challenges we need to tackle as an industry and as a successful city-region? Are there specific things you think we should be doing to meet the challenges?

One of the key challenges ahead is evolving public engagement to meet the complexity of today’s city-building. As we navigate issues like housing, climate, and equity, there continues to be an opportunity to design engagement processes that are more inclusive, transparent, and collaborative. When people feel heard and respected, they’re more likely to support and help shape lasting solutions.

Tell us how you champion others in the industry.

I like to create space—for growth, for learning, and for recognition. I believe in mentorship rooted in trust and honest conversation, and I aim to be the kind of leader who listens, encourages, and opens doors. Whether it’s amplifying emerging voices, spotlighting the work of others, or pushing for more inclusive decision-making, I see my role as helping to build pathways for others to thrive. And I’ve learned just as much from those I mentor—mentorship, at its best, always goes both ways.

What is your secret talent no one knows you have?

My secret talent? Striking up deep, meaningful conversations with complete strangers. Whether I’m traveling, at a community event, or just in line for coffee, I somehow end up in real, honest chats. Connecting with people—really hearing their stories—is one of my greatest joys.

What is the best word to describe you? And Why?

Word: Curious Why: Curiosity drives everything I do—how I connect with people, explore cities, and approach complex challenges. I’m always asking questions, looking deeper, and trying to understand different perspectives. It keeps me open, grounded, and always learning—whether I’m facilitating a conversation, wandering through a new neighbourhood, or diving into a great dinner table conversation.