Magic Moment: I froze on stage for what felt like hours (was probably a few seconds) when I spoke at TEDx Toronto in 2019. I didn’t know how I would recover from the embarrassment. The magic moment was when a colleague stopped me a week later to tell me how impressed he was at how I managed to restart as if I’d never stopped. This was an important reminder that what we think of as a failure can actually be seen as a great success. This experience definitely strengthened my resolve to try even in the face of fear.

Key Influence: My dad believed in hard work and a strong work ethic. He believed in trying new things and standing up for change even in the face of resistance. He taught me that taking the time to understand the other side of the argument respectfully was critical to ensuring buy-in to the solution’s success.

Next Big Challenge As An Industry: The rate of change is accelerating. Big data, the internet of things, climate change, the aging population – these are all part of the changing landscape in which we are living and working. We are in an industry that is ripe for change. Part of thinking about our future is thinking about how these changes will impact all the businesses within our ecosystem, not just our own. How can we help one another through this transition and build better value together?

Secret Talent: Singing while riding my bike

On Championing Others… So many people took the time to mentor me throughout my career, not just to teach and encourage me, but to make space at the table for me and to openly recognize the value of my work. Now I have the opportunity to do the same for others and it is an opportunity that I learn from everyday.

One word that captures you: Self-aware.