President, Mosaic People Development
Sector: Private Sector
Magic Moment: One milestone was the first time I published an article in the Globe and Mail. I had never been published before and I had so many fears associated with this task. For example, the fear of criticism and the fear of failure. However, through this experience I learned how important it is to move beyond fear and take action. After all, fear is not real. It is just the ego’s way of trying to keep us small.
Key Influences: Wanda Parker – From Wanda, I learned all about excellent customer service. She always worked hard to go the extra mile for her clients to make them feel special.
Mary Murphy – Mary taught me how to be an engaged leader. She always took the time to listen to our issues and concerns. She always championed her team. She pushed us to be our best.
Next Big Challenge As An Industry: I see leadership as one of the biggest challenges. Many organizations promote people into leadership positions without providing them with any training or support. This is a huge mistake as leaders are MADE not born. Organizations need to invest in their people and provide them with the skills necessary to achieve their vision.
Secret Talent: I will be publishing my first book in 2017. This is a dream that I have had for a decade!
On Championing Others… I have supported ULI for the past five years. I volunteer my time to provide training for ULI’s mentor program. I also have several clients who are ULI members. I help these organizations to develop happier, more focussed and successful people.
One word that captures you: Positive.